In most cases, payments for FocusLog subscriptions aren’t refundable.
If you have an issue with your account, or think there has been an error in billing, please contact us via email.
What happens when I submit a chargeback request?
Any chargeback requested from your bank will change your FocusLog subscription to an expired Free Trial plan.
Live in the EU, UK, or Turkey?
If you live in the EU, UK, or Turkey, you’re eligible for a refund if you cancel your FocusLog subscription within 14 days of purchase. To request a refund, contact us for assistance.
If you have an issue with your account, or think there has been an error in billing, please contact us via email.
What happens when I submit a chargeback request?
Any chargeback requested from your bank will change your FocusLog subscription to an expired Free Trial plan.
Live in the EU, UK, or Turkey?
If you live in the EU, UK, or Turkey, you’re eligible for a refund if you cancel your FocusLog subscription within 14 days of purchase. To request a refund, contact us for assistance.